At SangWin Technologies, We understand that organizations need to continuously focus on inventing and improving their support processes around acquisition, service and retention. We offer a global delivery model to service the remote support needs of technology, In addition to phone support outsourcing, we also provide email, chat and social media engagement services across all stages of the customer lifecycle. Starting with Product and Service Activations, our technical helpdesk goes on to provide Level 0/1/2/3 Support, Service Installation and co-ordination, Problem Simulation and Diagnostics, Billing and Invoicing and Escalation Support services for both consumer and enterprise customers.

Our 24/7 technical helpdesk comprises a dynamic team committed to delivering exemplary service quality for the best possible user experience. They are empowered not just to fix problems, but to identify root causes. This avoids problems recurring and eliminates unnecessary user downtime.

SangWin Technologies provides support to customers through delivery centers located across the globe in various delivery models - Onsite, Offshore, near-shore and Onsite - Offshore Hybrid Model in USA and India.